Privacy Policy

Vedic Yog Kendra  |  vedicyogkendra.com  |  Effective: May 2026

1. Who We Are

Vedic Yog Kendra is a yoga and wellness studio operating from Dehradun, Uttarakhand, India. We offer in-studio yoga classes, personal one-on-one sessions, online classes for students worldwide, yoga therapy, corporate wellness programs, and experiential events.

Website: vedicyogkendra.com
Email: hello@vedicyogkendra.com
WhatsApp: +91 63996 99997
Address: 7-C, Balbir Road, Near Dena Bank Chowk, Dalanwala, Dehradun, Uttarakhand, India

2. What Information We Collect

Information you provide directly

• Full name
• Mobile number and WhatsApp number
• Email address
• Age and date of birth (where relevant for program suitability)
• Health information, medical conditions, injuries, or physical limitations disclosed before sessions
• Emergency contact details (for events, treks, and outdoor programs)
• Payment details (cash receipts, UPI transaction references, card payment acknowledgements)
• Any other information you voluntarily share with us via WhatsApp, email, or in person

Information collected automatically

• IP address and browser type when you visit our website
• Pages visited, time spent, and navigation patterns via analytics tools
• Device type and operating system
• Referring website or search query that led you to our site
• Cookie data (see Section 6)

3. How We Collect Your Information

• Directly from you when you fill out a contact form, book a trial, enrol in a plan, or communicate with us via WhatsApp or email
• When you visit our website, through cookies and analytics tools
• When you attend a session, event, or program and provide health or personal details to our instructors
• When you interact with our social media pages or respond to our posts
• When payment is made in person, via UPI, card terminal, or future online payment integrations

4. How We Use Your Information

• To process bookings, enrolments, and payments
• To communicate session schedules, timings, updates, and reminders
• To personalise your yoga experience based on your health profile and goals
• To send promotional offers, wellness tips, event announcements, and community updates via WhatsApp and email
• To respond to your queries and provide customer support
• To maintain records for accounting, billing, and compliance purposes
• To improve our website, services, and programs based on usage patterns
• To ensure the safety of participants, particularly for therapy sessions, treks, and outdoor events
• To create and publish promotional content (photos/videos) on our website and social media, subject to your consent

5. Payments & Financial Data

• We currently accept payments via cash, UPI, and card terminals at our studio. We do not store card numbers or banking details.
• UPI transaction references are retained for record-keeping and reconciliation purposes only.
• For international online class participants, payments are processed through online payment gateways. These platforms have their own privacy and security policies governing your financial data — we encourage you to review them at the time of payment.
• For domestic participants, we currently accept cash, UPI, and card terminals at our studio. Online payment integration for domestic transactions may be introduced in the future, and this policy will be updated accordingly.
• We do not sell, rent, or share your financial information with any third party other than what is required for payment processing.

6. Cookies, Analytics & Tracking

Our website uses cookies and analytics tools to understand how visitors interact with our content and to improve the user experience.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand usage patterns.

What we use or may use

• Google Analytics — to track website traffic, page views, visitor demographics, and behaviour. Data collected is anonymised and aggregated.
• Google Search Console — to monitor search performance and website health.
• Facebook Pixel — to measure the effectiveness of our social media promotions and serve relevant content to people who have visited our site.
• WordPress cookies — essential cookies used by our website platform for basic functionality.

Managing cookies

• You can disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain parts of our website.
• To opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.
• To manage Facebook ad preferences, visit Facebook Ad Preferences.

7. WhatsApp & Email Communication

• By providing your mobile number or email address to us, you consent to receiving communications from Vedic Yog Kendra via WhatsApp and email.
• These communications may include booking confirmations, session reminders, schedule updates, payment reminders, wellness content, promotional offers, and event announcements.
• We use WhatsApp as our primary communication channel. Messages sent to you may include text, images, videos, and documents related to our services.
• You may opt out of promotional communications at any time by replying "STOP" on WhatsApp or by emailing us at hello@vedicyogkendra.com. Opting out of promotions will not affect essential service communications such as booking confirmations or payment reminders.
• We do not use automated bulk messaging platforms that violate WhatsApp's terms of service.

8. Sharing of Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service delivery — with our instructors and staff to the extent necessary to deliver your booked session or program
• Payment processing — with payment gateway providers when online payments are integrated in the future
• Legal compliance — if required by law, court order, or government authority
• Safety — in emergency situations where sharing information is necessary to protect your health or safety or that of others
• Business transfer — in the unlikely event of a merger, acquisition, or sale of business assets, your data may be transferred. You will be notified in advance.

9. Data Storage & Security

• Your personal data is stored securely on our devices, cloud storage, and communication platforms (WhatsApp, email). We take reasonable precautions to protect your data from unauthorised access, misuse, or disclosure.
• Health information shared with us is treated with strict confidentiality and accessed only by relevant instructors or staff.
• While we take appropriate security measures, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
• In the event of a data breach that affects your personal information, we will notify you promptly and take corrective action.

10. How Long We Keep Your Data

• We retain your personal information for as long as you are an active member or have an ongoing relationship with us.
• After you stop using our services, we may retain your data for up to 2 years for record-keeping, accounting, and legal compliance purposes.
• Health information is retained only as long as necessary for safe service delivery and is deleted upon your request after your membership ends.
• You may request deletion of your data at any time (see Section 11).

11. Your Rights

You have the following rights regarding your personal data:

• Access — you may request a copy of the personal data we hold about you
• Correction — you may ask us to correct inaccurate or outdated information
• Deletion — you may request that we delete your personal data, subject to legal and record-keeping obligations
• Opt-out — you may opt out of promotional communications at any time
• Restriction — you may ask us to limit how we use your data in certain circumstances

To exercise any of these rights, please contact us at hello@vedicyogkendra.com or via WhatsApp. We will respond within 14 business days.

12. Children's Privacy

• We welcome children as participants under parent or guardian supervision. For participants under 16, personal data is collected with the explicit consent of a parent or guardian.
• Parents or guardians may request access to, correction of, or deletion of their child's data at any time by contacting us directly.
• We do not knowingly collect personal data from children without parental consent, and we do not use children's data for marketing purposes.

13. International Users

• We offer online yoga classes to students worldwide. If you are accessing our services from outside India, please note that your data will be processed and stored in India.
• By using our services, international participants consent to the transfer of their personal data to India, where data protection laws may differ from those in their home country.
• For participants in the European Union or United Kingdom, we acknowledge your rights under GDPR and UK GDPR respectively. You may contact us to exercise those rights at any time.
• We do not use your data for any purpose beyond what is described in this policy, regardless of your country of residence.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. Any updates will be posted on this page at vedicyogkendra.com with a revised effective date. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

• Email: hello@vedicyogkendra.com
• WhatsApp: +91 63996 99997
• Address: 7-C, Balbir Road, Near Dena Bank Chowk, Dalanwala, Dehradun, Uttarakhand, India
• Website: vedicyogkendra.com

Last updated: May 2026. This Privacy Policy applies to all services and programs offered by Vedic Yog Kendra, both online and in person.